FAQ
- All of our rentals are for the entire house. We do not rent by the room.
- We do not provide firewood for the outside fire pits. Please gather dead wood on the property or purchase locally to prevent the spreading of the Emerald Ash Borer. More info here: https://www.dontmovefirewood.org/. There are many places around town that sell firewood, including the Foodmart and Mitch's gas station.
- Linens and bath towels are provided. We do ask that you bring towels for outside activities if possible. (hot tub, swimming in the lake and river)
- All of our homes have regular drip coffee makers. They have re-usable gold cone filters.
- Our hot tubs run all year and are set to be warm (102) for your stay. And please know that we do EVERYTHING we can to get them running for your stay in the case that something does go wrong. The Casselman River Loft does not have a hot tub.
- All of our homes have contactless/keyless entry. You will receive an email with a door code along with other arrival info before your stay.
- Check in is at 4:00 pm. Check out is 11:00 am
- There is binder on the island in the kitchen at each home with WIFI info and other helpful info.
- Hot tub lock keys hang on a nearby cork board.
- Dish, dishwasher soap, paper towels, tp and garbage bags are provided.
- Our homes have propane grills. We keep a spare tank on the premises as well.
- All of our homes are pet friendly. Well behaved dogs are allowed with prior approval. The cost is $25 per night per pet. 2 pet maximum.
- Our kitchen appliances are well stocked for cooking. You should find everything you'll need to make meals, including big holiday dinners. If you have an unusual/special request, let us know.
- We don't promise to keep things like aluminum foil, oil, salt, pepper at the houses but 99% of the time they are there.
- Our homes have a washer/dryer for your use. Please plan to bring your own laundry soap.
- There a grocery store in town. The Foodmart is the main grocery store. It's not fancy but has more than the basics. There is also Diamond Produce and a Dollar General.
- The Stonehouse and Riverhouse have gas logs. *Please do not roast marshmallows, burn anything or move the gas logs.
- We have Comcast high speed WIFI internet and cable at our homes. Many guests bring their portable casting device (like a Chromecast, Roku Stick, Amazon Firestick etc) so that you can log into your Netflix, Hulu, etc account.
- Our homes no longer have phone service. Confluence has a Verizon and AT&T cell tower.
- Parking is easy and plentiful at all of our homes. Please do not drive on the grass/yard.
- You do not need 4WD to get to the house in the winter. The road to the house is well maintained. Certainly good snow tires are recommended in the mountains in the winter.